UCONNECT25 FAQ

When and where is the conference?

The 2025 Tenstreet User Conference will take place May 7-10, 2025 at the Bellagio Hotel in Las Vegas, NV.

When is the deadline to register?

April 16, 2025.

What is the cancellation policy for the 2025 conference?

Registrants may cancel and receive a full refund if we receive notification before the Feb. 6, 2025 refund deadline. Cancellations requested between February 7 and March 8, 2025 will receive a 50% refund. Beginning March 9, 2025, registrations are non-refundable but can be transferred to another user at your company or rolled over to the 2026 conference.

What is the deadline to cancel or transfer a registration?

February 6, 2025: Deadline to receive a full refund
March 8, 2025: Deadline to receive a 50% refund
May 6, 2025, 9AM PDT: Deadline to transfer registration to another user at your company.

How do I cancel or transfer my registration?

Email UserConference@tenstreet.com to cancel or change your registration. Be sure to include your name, phone number, and company information.

How do I convince my boss that I should attend?

Send them the Letter to My Boss, which includes relevant information on the value of attending and associated costs in one document.

How do I pay for the conference?

The price of the conference, room, and any associated fees and taxes will be included on your next invoice after registering.

I registered but didn't indicate that I want a dinner or 1:1 meeting. How can I sign up for one now?

Please email UserConference@tenstreet.com and let us know that you would like to add a 1:1 meeting with a Tenstreet rep. Please indicate if you prefer that this be a dinner meeting or non-dinner meeting and on which day (Wednesday, Thursday, or Friday).

How do I view my registration status and confirmation?

You can view and request changes to your User Conference registration right inside your dashboard by navigating to the Tools menu and selecting the 2025 UC Dashboard tool.

When is check-in and check-out for the conference hotel?

2-Night Registrations: Check-in will be Wednesday, May 7 and check-out will be Friday, May 9.
3-Night Registrations: Check-in will be Wednesday, May 7 and check-out will be Saturday, May 10.

Can I add additional nights to my hotel reservation?

If you would like to add nights to your stay outside of our date block, please contact the Bellagio directly with your confirmation number to add additional nights.

What's the agenda for the conference?

We're putting the finishing touches on it and will post it here as soon as it's ready!

Why should I attend UConnect25?

You'll get fresh perspectives on the industry, insights into trends and challenges, and best-practice takeaways - not to mention valuable networking opportunities and early access to the newest tools and products from Tenstreet.

Here's what previous attendees had to say: